TERMS & CONDITIONS
Articles selected from those present in the virtual catalogue www.olivierisalumi.com or on eBay store can be purchased under the conditions that follow, so please read them carefully.
PRICES: All prices offered on www.olivierisalumi.com are inclusive of VAT and of the packaging cost. The prices applied will be those indicated on the website or on eBay store at the time of the purchase
WEIGHT: The weight given in the product descriptions are indicative, since there may be slight variations (not exceeding 5) on the actual weight of the product delivery. In that case, however, the
company guarantees, with respect to a request for multiple products, the total weight of the order.
ACCEPTANCE OF THE ORDER: The purchase will only be completed through the following phases: with the sending of the order, the customer sends to Olivieri Salumi s.n.c di Paris Sante e Andrea
C. a purchase agreement of the product(s) selected. The sending of the order involves the consent (in accordance to the art. 10 DL 1851999) of receiving subsequent communications of Olivieri Salami
described below, which are aimed exclusively at the conclusion and execution of the sales contract. Olivieri Salami confirms with an e-mail upon receipt of the order transmitted by the client, with
assignment of a client order number to be used in any further communication with Olivieri Salumi. In any case, Olivieri Salumi will verify the availability in stock of the goods required. If products were
missing, Olivieri Salumi will communicate by telephone, the number indicated by the customer, or via email asking for confirmation of the order with the merchandise available or indicating the waiting time
for the order. With an accepted order, Olivieri Salami will complete the purchase procedure by sending the requested products.
RIGHT OF WITHDRAWAL:In accordance with art. 5 DL 185-1999, the customer is entitled to withdraw from the purchase contract. To exercise this right, the customer must send at Olivieri Salumi a
communication to this effect, within 10 working days from the date of receipt of the goods. Such notification must be sent by a registered letter with acknowledgement of receipt, addressed to: Olivieri
Salumi s.n.c. di Paris e Andrea C. Sante, via F. Fedeli â€“Loc. Paciana â€“ 06034 Foligno (PG) Italy.
Once you have received the notice of withdrawal, the Olivieri Salumiâ€™s Customer Service will quickly communicate the instructions to the customer on how to return the merchandise. As burden, in this case
the customer shall bear the costs of returning the goods. The goods must be returned intact and in their original packaging, complete with all its parts and without having undergone any damage. Upon its
arrival in the storage, the goods will be examined. If the goods are damaged the withdrawal cannot be exercised. With the exception of costs for the repair of damages to the goods, Olivieri Salumi will refund
the customer the full amount already paid, within 14 days from the date of return shipping of the goods.
The customer will promptly provide the banking details to Olivieri Salumi (Cod. ABI-CAB-bank account) in order to obtain the refund of the price.
COMPLAINTS: Any complaint must be addressed to Olivieri Salumi only and exclusively in the following ways:
E-mail: ecommercesitoolivierisalumi.com putting as subject â€śComplaintâ€ť
or by contacting us at the phone number: 39 0742.321540 or via Fax at 0742.322180 39.
PAYMENTS: can be made directly on the website (in this case, you must entirely complete the payment process) using:
- Credit Card (Visa, MasterCard, prepaid PayPal card, Discover, American Express, Carta Aura)
FOR THOSE NOT IN POSSESSION OF CARDS OR PAYPAL ACCOUNTS IT IS STILL POSSIBLE TO PROCEED THE PURCHASE. IN THIS CASE, JUST CONFIRM THE ORDER (you can see the successful transmission thanks to the order confirmation by email to your email address) AVOINDING TO PROCEED TO THE NEXT PHASE OF PAYMENT THAT CAN BE MADE USING THE FOLLOWING METHODS:
- Advance electronic bank transfer (Olivieri Salumi s.n.c. di Paris Sante e Andrea C. - Codice IBAN: IT 53 F 06230 21700 000057135628 - NÂ° CC 571356/28 Banca: CARIPARMA )
The products ordered by the customer will be kept until receipt of proof of payment, to be sent to Olivieri Salumi (via fax or email) no later than 3 working days from the date of acceptance of the order. Sending the order will occur only when the actual crediting of the amount due on the cc of Olivieri Salumi s.n.c. di Paris Sante e Andrea C., which must take place within 7 working days from the date of acceptance of the order. Pass these deadlines; the order will be automatically cancelled.
The purpose of the bank transfer should include: the reference number of the order, name and surname of the holder of the order.
- Cash on delivery valid only for purchases made in Italy with EUR 4.50 charge for an amount up to 516.46 EUR; for amounts exceeding 516.46 EUR prices are increased by percentage over 1.80. Payment
by the customer will be done as the online choice mode made.
For each order, Olivieri Salumi s.n.c. di Paris Sante e Andrea C. delivers a tax document with the material accompanying the goods. To issue the tax document, make faith the information provided by the
customer when ordering.